Frequently Asked Questions

Taking out an insurance policy for caravans and mobile homes can seem a little daunting, there are naturally a lot of questions that you may have about the different levels of cover. To get you started we’ve included some of the most frequently asked questions on this page, and if there’s anything else you would like to know then simply ask us when enquiring about policies.

How long does it take for cover to start?

If making payment by credit or debit card, cover can usually start immediately.

What caravan insurance is available?
Cruckley.co.uk have teamed up with sone of the UK’s leading caravan insurance companies, to bring a great mix of quality, service and price. Static Caravan Insurance and Touring Caravan Insurance are both available.

How does Cruckley.co.uk work?
Online and on the Phone. The Cruckley.co.uk website is designed to provide you with an outline and an understanding of the insurance cover provided through cruckley.co.uk. However, there’s nothing quite like speaking to someone in order to ensure you gain the right information relevant to your personal circumstances and the type of insurance cover you want for your caravan. Therefore you can speak to an expert about your requirements giving us a call.

How can I find out more information about the insurance policies?
You can obtain an overview of the insurance policies for both Static Caravan Insurance and Touring Caravan Insurance by clicking the following links: Caravan Insurance Services

Do I have to pay any policy excess?
For both Static Caravan Insurance and Touring Caravan Insurance, ‘no policy excess’ options are available. As with all insurances though, the higher policy excess you opt to pay, the lower the overall premium.

Is Overseas Static Caravan Insurance available?
Yes, Overseas Static Caravan Insurance can be arranged through cruckley.co.uk. You should speak directly with an expert advisor about your precise requirements.

Can I take my Touring Caravan to Europe?

This will depend on the type of policy you take out. If you think that towing your caravan abroad is a possibility then asking for European cover would be in your interest as it can attract administration fee’s adding it later down the line. But there are a number of options available for those who wish to take their Touring Caravan abroad within Europe.

Am I allowed to make changes once I have taken out my policy?

You can make changes throughout the lifetime of your policy however it is now common to incur an administration fee should you wish to do so. You must remember that you are legally and contractually obliged to inform your insurer of any changes that may affect your policy. Change of address, accident s and penalties are just some of the changes you must inform your insurer of should they apply to you.

What information is required when taking out caravan insurance?

When taking out caravan insurance it is always best to give as much information as possible. Failure to disclose information such as penalty points, criminal convictions and illness can all affect the towing of your caravan and influence your insurer.

You will be asked a series of questions when retrieving quotes and it is in your best interest to answer them truthfully and honestly; failure to do so can result in an invalid policy.

Am I permitted to tow other caravans?

This depends on the policy you have taken out. If you have permission to drive a vehicle on a third party basis or are a named driver most policies will allow this. If you’re unsure it’s always advised to check with your provider.


We hope you find this information useful. If you would like specific details and get the cheapest caravan insurance quotes and other information then you can speak directly to an expert advisor